Revenue eBrief No. 194/23

Updates to the VIES and INTRASTAT Trader’s Manual

A number of updates have been made to the  VIES and INTRASTAT Trader’s Manual.

The main changes are highlighted below:

• VIES Appendices – Appendix 4, has been updated to include instructions on making VIES Corrections Online in ROS. 
• Contact Details have been updated to include a new telephone contact number for VIES and Intrastat telephone enquiries. Previous contact numbers are currently being phased out.

EXTRACT:

Contact Details
Traders are encouraged to contact the VIMA team electronically through MyEnquiries.
MyEnquiries is an online service that allows you to send and receive correspondence securely to and from Revenue. For VIES and INTRASTAT queries please select the MyEnquiries Category “VIES, INTRASTAT and Mutual Assistance (VIMA)”.

Business customers who have a ROS digital certificate can access the service through ROS, using the ‘My Services’ tab under ‘Other Services’.

For more details see: MyEnquiries

Telephone Enquiries

VIES and INTRASTAT:
+353 (0) 1 7383653

Email Correspondence

If a trader is not registered for ROS and the information required is not available on the Revenue website, please contact Revenue via email as follows:

• Intrastat or VIES filing enquiries – vimahelp@revenue.ie
• Classification Section (Commodity Codes) – tarclass@revenue.ie
• ROS registration – roshelp@revenue.ie
  
  Postal Address
  
  Personal Division
  Service to Support Compliance
  Branch 3
  14/15 Upper O’Connell Street
  Dublin 1
  D01 YT32
  Ireland